At Kemedress, every gown is carefully handcrafted by our professional tailors. We proudly ship globally from our primary manufacturing hub in Suzhou, China.
Processing & Tailoring Time Because our dresses are made-to-order specifically for you, please allow 14 to 20 business days for our tailors to craft your dress and pass it through our rigorous four-stage quality inspection before it is shipped.
Shipping & Transit Time Once your dress passes inspection and is dispatched, international delivery typically takes 3 to 8 business days. We use trusted international couriers, and your exact shipping provider (such as FedEx, UPS, DHL, DPD, or EMS) will depend on the option you choose at checkout.
Shipping Costs Shipping rates are calculated automatically at checkout based on the total weight of your order and your delivery destination. To reflect the policies of our shipping partners, the weight of any item will be rounded up to the next full pound.
Contact & Business Information If you have any questions regarding your shipment, please reach out to us:
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Email: support@kemedress.co.uk
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Business & Shipping Address: Suzhou Huqiu Bridal Veil City, Unit A, Huqiu District, Suzhou, Jiangsu, 215100, China